News &Views

Meet our Resident Voice Advocate: Tierra

April 2018

Meet Tierra, Hospitality, our Resident Voice Advocate for Arbors at Springfield. She always goes above and beyond to provide the most excellent customer service for our facility.

The Resident Voice Program is designed to meet and exceed all of our customers expectations on their journey to wellness at Arbors at Springfield. Our Resident Voice Advocate will meet with all of our new admissions within 24 hours and check in , and spend time with them each day to ensure that they are comfortable and satisfied with their stay.

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